SXSW Startup: HealthTensor Uses AI To Reduce A Doctor’s Paperwork And Get Them Back To Patient Care
Paperwork sucks in any profession but in the medical field it’s a necessary evil. Charts need to be updated so that everyone on a patient’s care team knows exactly what’s going on. Procedures, test results and observations all need to be carefully put into a patient’s record to ensure they’re getting the right medical treatment. But in addition to all of this “paperwork” doctors spend an ungodly amount of time documenting patient notes to get reimbursed through insurance companies, medicare and medicaid.
Hospitals and medical practices rely on these reimbursements to operate. Doctors spend half of their day reviewing data and documenting things on the computer and less than a third of their time with patients, which is why they became doctors in the first place. All of this paperwork can result in physician and patient dissatisfaction.
Even with medical assistants, transcriptionists and other resources doctors find themselves at a keyboard more than at a bedside. If the documentation isn’t correct, or is even the slightest bit vague, insurance companies, medicaid and medicare can refuse reimbursement. This leads to a loss of about $10 billion dollars every year.
A startup called HealthTensor has created the world’s first artificially intelligent systems to automate this documentation. The HealthTensor technology mines the patient’s medical records for patient information, and can assist in diagnosing key conditions and generating proper documents.
“By integrating into the workflow, HealthTensor can provide trusted, evidence-backed notes directly to physicians to save time, reduce liability, and optimize appropriate reimbursements” the company says on their website.
While there are other startups that are trying to help doctors enter data faster, they’re just scratching the surface. HealthTensor is more immersive and more like an assistant than a tool.
“This system serves as a co-pilot that recreates doctor decision-making, so it is as if a trusted colleague is keeping an eye on their patients and doing all the tedious, repetitive work. With our product, doctors can spend more time focused on where they deliver the most value — treating and interacting with patients.” HealthTensor’s COO Nate Wilson told SXSW’s Hugh Forrest in an interview.
HealthTensors tools are ready for real world applications. The company plans to partner with 2-3 hospitals this year to expand the value of their tools and improve access to HealthTensor.
HealthTensor is a top 50 finalist in the 2018 SXSW Accelerator. You can see them pitch at SXSW Interactive in Austin, March 10th and 11th. You can visit with the team at the SXSW Accelerator Demo Day on March 12th. You can also find out more and sign up for updates at healthtensor.com