On Wednesday, the Australian startup BugHerd announced that they had closed a $1M funding round. BugHerd is an incredibly useful bug tracking and user feedback tool. BugHerd stands as a stark contrast to the other tools out there in that it is a visual tool. That is to say that BugHerd allows users to pin notes and requests to physical locations on a website. Here is a quick demo of the product:
The new funding means big changes for the company. Just before the funding news, BugHerd announced plans to split into three different products, Stack, Brief and BugHerd. Stack is aimed more at developers and project managers on a sort-of agency, or large team level:
As soon as we decided that we only need to cater for developers and project managers, it made setting a scope for our Kanban board a whole lot easier. Even today it’s already better than what we had in BugHerd, but in the near future you’ll start seeing a bunch of new things implemented. You’ll be able to use milestones, create sprints, mark dupes, create reports, work across multiple projects at once, do time tracking and estimations and much much more.1
Brief – not yet available – will be a consumer/user/client-facing implementation of BugHerd, allowing visitors to weigh in on bugs and other aspects of website design:
Whilst most users get up and running without a problem, some of the less technically inclined have had difficulties. We realise we need to make it even easier to give feedback. Not only that, but we need to engage those users earlier in the process. As one of our customers told us, “by the time we get to the build, all the discussions have already happened”. We want to give stakeholders a voice, and not just during QA, but across the entire project. If you’re an agency customer, we’re keen to hear from you as we continue to develop Brief. 2
The current BugHerd will continue to operate very much the same.