Larger medical facilities, an increased demand for medical attention, and administrative work can make it hard for medical professionals to cultivate the relationships they should have with their patients. In the course of a day, a doctor’s time is stretched so thin, that the quality of care that is provided to a patient is diminished. Diagnose, treat, and move to the next patient has become the pattern for many medical professionals.
The problem with this mundane process is that it doesn’t leave much room for conversation, patient comprehension, and effective follow-up. As most doctors are aware, building a solid foundation is ultimately the best method for treating patients. Through effective communication, comprehension, and follow-up, doctors instill a level of trust in their patients which in turn encourages patients to care more about their health.
Innovative Technology Making a Change
Companies such as Practice Suite understand the importance of running an efficient office while also having time to provide quality care to their patients. As such, innovative technologies and software has been created with the hopes of helping medical professionals to streamline processes, making it easier for them to tend to what matters most – the patients.
Easier Check Ins
When a patient schedules an appointment, naturally they want to be seen by their doctors within that timeframe. Having to wait for long periods of time to be checked in and seen by a doctor can make the appointment more frustrating than it needs to be. It sends the message to patients that doctors do not care about their time or their immediate health needs.
Modern technology however has improved the check in process making it easier for nursing staff to get patients logged into the system and seen by a primary care physician. Software capabilities allow medical practices to have their patients check in on their own. Patient status features let nursing staff and doctors know which patients are next in line, which patients have had their vitals checked and so on so that doctors can provide more timely services.
Improved Managed Patient Care
In order for a doctor to properly diagnose and treat a patient they often refer to medical history, records, and notes from previous appointments. This information helps doctors to see patterns, prescribe medications, and much more. Paper files often made this process a lot harder to manage as doctors would have to rummage through a bunch of papers before finding necessary information. Essentially this took up time which could be used communicating with the patient.
Modern software however gives medical facilities the ability to go paperless while still having the same effect of paper filing. Medical records are easily stored where doctors can access it without complication. This allows doctors to effectively diagnose and treat patients according to their individualized health needs.
Effective Office Communications
Part of providing the best possible care to patients requires the collaboration of the staff and colleagues. Making sure that prescriptions have been ordered, files have been reviewed, and referrals have been sent to other medical specialists is often necessary to give patients complete healthcare. This would ordinarily be a long and tedious process. Medical patients then become frustrated while waiting on other staff to get on the same page.
New software however allows for seamless communication both in and outside of the office. Doctors are allowed to delegate tasks, leave notes for other medical specialists, and follow up on the status of each patient file without missing a beat.
Opportunity to Improve
What’s really great about the use of modern technology to improve the quality of doctor-patient relationships is the ability to improve. With measurement tools and analytical reports, medical facilities are able to see where they are now as it pertains to patient satisfaction and office efficiency and determine how they will make improvements in the future.
Doctors and patients must learn to work together in order to improve health. When doctors utilize modern technology such as the software and features described above, they take the stress and strain out of administrative work. Naturally, when a medical practice is run efficiently without the need for constant micromanaging and multi-layered processes it frees up the time of the doctor allowing them to focus their attention back on their patient’s well-being. When medical professionals have the time to focus on the patient improved communication, comprehension, and follow-up can take place.