People steal. Not all people mind you, but there are more than enough who do to make security one of the most important aspects of your ecommerce business. Another reality is thieves can be rather sophisticated. This means you have to be ever vigilant and constantly evolving in your efforts to thwart them. With this in mind, here are some key steps to take for securing your ecommerce site.
1.) Invest in Secured Hosting
You can have all of the latest security built into your website, but if your server is vulnerable, it’s just a matter of time until you’re hacked. One of the best choices you can make is a dedicated server. Failing that, the next best choice is a virtual private server. Both choices keep your site sequestered away from others whose security might be less robust than yours.
2.) Use Proprietary Software
When you’re building out your site, you’ll choose between constructing a custom site from the ground up (which can be very costly), going with proprietary software, or using an open source software solution. The best ecommerce website builders for security comes from proprietary providers like Shopify. Open source software is more vulnerable, because nearly everyone has had a look behind the curtain. Proprietary software providers restrict access to the code, so it tends to be more secure.
3.) Perform Software Updates Immediately
A round of software updates usually follows the discovery of a new threat. Putting them off means your site will remain open to intrusion until you perform the upgrade. Whenever you learn of a newer version of your software, get it right away.
4.) Get HTTPS and SSL Certificate
Secure all of the pages on your site with SSL certificates. In the past, applying HTTPS protocol to an ecommerce site’s payment pages was thought to be enough. Today, we know it’s better to secure the entire site so hackers can’t find a wormhole through which they can infiltrate the platform.
5). Employ Two Factor Authentications
With this strategy, even if fraudsters have a customer’s credit card information, they probably won’t have the secondary verification information they’ll need to execute a transaction at your store. Yes, it adds a layer of complexity to the checkout procedure on your site, but it also protects your customers from fraudulent activity and provides you insurance against chargebacks.
6.) Avoid Storing Customer Information
If you don’t have to store your customers’ personally identifiable information, don’t do it. There are a number of ways to process transactions without actually having their data on hand, one of which is employing tokens rather than account numbers.
7.) Instill Security Consciousness in Customers and Employees
Getting access to a critical piece of information from one of your customers or a member of your staff is the easiest way in for a hacker. One key fact can compromise your entire system. Do everything you can to make sure your customers and your employees understand the importance of keeping sensitive information private. At minimum, make sure they do not disclose sensitive data over email, in chats or text messages.
8.) Deploy Fraud Prevention Software
Fraud prevention software compares IP addresses to physical addresses and sniffs about for proxies and other cloaking methods in order to assign a risk score to a transaction. It then flags it for human intervention if certain parameters are met. This helps your staff look for potential red flags to prevent fraudulent transactions from occurring on your site.
These eight strategies represent some of the key first steps for securing your ecommerce site. Remember, security is an ongoing concern. Thieves get better at what they do every day—you should too.