Whether you’re a small coffee shop or you’re a growing national chain, it’s growing harder and harder to manage the work force from one centralized location. With everyone switching to smart devices and mobile apps, why should a proprietor, an operations manager or a VP of sales have to manage the tasks of their staff members at a desk all day long? These are the problems the founders of South African startup Wink.so are solving with their mobile work force management startup.
Wink allows business owners and managers of any size business to make teams, link locations and create tasks. Whether you need an inventory check at one location or you’re managing mystery shoppers at another location, wink.so has you covered. They’ve had good success in their native South Africa and are excited about expanding globally.
Brands can create retail tasks, such as taking photos of product displays and checking stock, link these tasks to stores and choose the relevant teams that they would like feedback from.
– Design a task questionnaire
– Select stores
– Add teams (sales, managers, consumers)
– Collect real-time feedback
wink.so is the latest product from Clandestine a company led by Michael Metelerkamp that specializes in retail feedback at the mystery shopping level. Clandestine cuts above similar companies by providing retailers with critical data points in a dashboard type setting that’s quickly proving itself out in other models.
With wink.so Metelerkamp is giving retail store owners another significant tool in the management of their business. No retail company is too big or too small for wink.so “It is a simple platform that is affordable to the coffee shop owner right up to the national retail chain.” Metelerkamp said in an interview.
Like Clandestine, Metelerkamp and his team have built another enterprise class product. You can check out wink.so here.