Yodel Incorporates Every Feature For Today’s Modern Startup
Shhhh! Do you hear that? We don’t either. We’re not sure what’s going on with the entrepreneur’s phone system, but would love to introduce you to Yodel, the startups phone system. No, that’s not their tag line, we’re giving it to them because they’ve taken the liberty of incorporating every feature any startup on earth would want in a communications system.
Simply go to yodel.io and you’ll see exactly what we mean. Yodel integrates with popular software systems that most startups are already using. Let’s face it, most bootstrapping startups are utilize a distributed team. They’re already using tools like Hipchat, Slack, Microsoft Teams and Facebook Messenger to communicate with one another. What about communicating with the outside world? That’s where Yodel comes in.
“Yodel is the first business phone system for teams that seamlessly integrates into your business chat platform e.g. Slack, Microsoft Teams and HipChat. Yodel is not only a business phone solution for in- and outbound calls, where you can pick numbers from over 40+ countries, have a voicemail, music on hold and other features. Yodel is also your personal virtual assistant that picks up calls for you, asks for the reason of calling and forwards it to the right person. Busy at the moment? Let Yodel talk to your caller with pre-written answer called Canned Responses. Yodel makes collaboration on calls easy, due to every call having their own shareable link.” the company told nibletz.com in an interview.
Yodel answers calls for you. In distributed teams there’s no designated receptionist and everyone is too busy to answer the call. Using an AI engine of sorts, Yodel answers the call, transcribes the call and asks what the call is in reference to. That insures that someone calling to talk sponsorships and marketing isn’t forwarded to your CTO who’s heads down on a feature roll out.
“There is no one dedicated to pick up phone calls in our team, so we always played the game “Who picks up the call first – loses”. Yodel does this for us as it transcribes who is calling, the reason of calling as well as transfers the caller to the right person in the team. So when your phone rings, you know that the caller needs your attention, and you know who is on the other line to be prepared when picking up.” the company said.
Yodel was founded by brothers David and Mike Heininger along with Mario Uher. Earlier this year the company reported a $240,000 raise.
Yodel’s feature packed communication platform has already caught the attention of some of the more well known startups.
“Yodel’s bot empowers us to provide instant customer service via phone. Finally we can unify all our customer communication in Slack. Answering and making calls was never so easy.” Allan Berger, the COO and Co-founder of Blossom said.
The ability to answer calls in other communications programs, like Slack, means teams can focus on what they do best and still have a line to the outside world.
“Our team lives in Slack. Taking calls from our international business phone numbers directly in Slack is what we were looking for!” Mario Siokola, Head of Products at Mikme said.
Other features include:
- Interactive bot- AI powered call distribution
- Yodel talks to your callers
- Slack, MS Teams, Facebook Messenger, Hip Chat integration
- Browser compatibility
- Call Forwarding
- iOS and Android Apps
- Custom Greetings
- Music On Hold
- Announcement only lines
- Voice Mail
- Call Sharing
- IVR (using natural speech instead of “press 1”)
I know, you can’t wait to try it out. Check out Yodel here at yodel.io